Contact
Talk to us
We are a small team and we answer our own email. Write to nookpalace@gmail.com and you will hear back within one business day, usually sooner.
Useful things to include
- Your order number, if you have one.
- A photo, if something arrived damaged or looks wrong.
- Which character you ordered, if you think you received the wrong one.
Common questions we can answer faster than email
- Where is my order? Check the tracking link in your dispatch email first. International tracking often sits still for a few days mid-journey.
- How do I return something? See our Refund Policy. You have 60 nights and we pay return postage.
- How long does delivery take? See our Shipping Policy for the honest windows.
NookPalace
Need a hand?
We are a small team and we answer our own messages.
nookpalace@gmail.com Call or text: +1 (901) 300-0056